How to Get a Referral

Purpose

This page explains how to get a referral to SetMind and what your GP should include.

A complete referral helps SetMind review suitability, offer the right appointment, support safe prescribing decisions, and help you access Medicare rebates where eligible.

SetMind is the trading name of SetMind Pty Ltd.

1. Why you may need a referral

A referral may be required to:

• Access a Medicare rebate
• Allow your GP and psychiatrist to coordinate care
• Provide relevant medical and mental health history
• Support safe prescribing
• Clarify the reason for assessment or treatment
• Help SetMind triage your referral
• Meet Medicare or clinic requirements

You may still be able to attend without a referral in some circumstances, but you may not be eligible for a Medicare rebate.

2. Who can provide a referral?

A referral may be provided by:

• Your GP
• Another medical specialist
• Psychiatrist
• Paediatrician
• Other eligible medical practitioner

Most patients obtain a referral from their regular GP.

3. What should the referral include?

Please ask your referrer to include:

• Your full name
• Date of birth
• Medicare number
• Best contact details
• Reason for referral
• Presenting concerns
• Relevant psychiatric history
• Relevant developmental history, especially for ADHD assessment
• Relevant medical history, including cardiac, neurological, and endocrine history
• Current medications
• Previous psychiatric medication trials, including response and side effects
• Allergies or adverse medication reactions
• Substance use history
• Medicinal cannabis use, if applicable
• Risk information, including suicidality, self-harm, or risk of harm to others
• Schedule 8 or prescription monitoring information where relevant
• Patient consent for telehealth and GP correspondence
• Referrer name, provider number, signature, and date

4. Useful medical screening information

Where stimulant treatment may be considered, it is helpful for your GP to include or arrange:

• Recent blood pressure
• Recent pulse
• Blood tests where appropriate, including FBC, U&E, LFTs, and TFTs
• ECG where clinically indicated
• Medical clearance for stimulant treatment, if relevant

Your psychiatrist may request additional medical information before medication is considered.

5. Suggested wording for your GP

You may show your GP the following example:

"Please refer this adult patient to SetMind for psychiatric assessment and management planning regarding mental health concerns, including diagnostic clarification and treatment recommendations as clinically appropriate."

If the referral is specifically for ADHD assessment, you may ask your GP to include:

"Referral for assessment of possible adult ADHD, including review of developmental history, current symptoms, functional impairment, differential diagnoses, medical suitability, and treatment options."

If medication review is the main concern, you may ask your GP to include:

"Referral for psychiatric medication review, including current medications, previous psychiatric medication trials, response, side effects, interactions, and treatment planning."

6. Before seeing your GP

Before your GP appointment, prepare:

• Main symptoms
• How long symptoms have been present
• Impact on work, study, relationships, or daily life
• Past mental health diagnoses
• Current medications
• Previous medication trials
• Relevant family history
• Substance use history
• Any old reports or school records
• Questions you want to ask

7. Sending the referral to SetMind

Your referral can be sent to:

hello@setmind.com.au

SetMind Pty Ltd trading as SetMind Suite 308, 4 Young Street, Neutral Bay, New South Wales, 2089 ABN: 60 696 170 395

Please ensure your referral is received before your appointment where possible.

Incomplete referrals may delay booking or require further information before triage can be completed.

8. What happens after the referral is sent?

The usual pathway is:

1. Your referral is submitted.
2. SetMind reviews the referral for suitability and completeness.
3. If appropriate, you are contacted to book a telehealth assessment.
4. Your psychiatrist completes the assessment and provides recommendations.
5. A report or treatment plan may be sent to your GP.
6. Where clinically appropriate, care may transition back to your GP under a shared-care plan.

9. Referral expiry

A GP referral usually lasts 12 months.

If your referral has expired, you may need a new referral to continue receiving Medicare rebates.

Please check with SetMind if you are unsure.

10. If you do not have a regular GP

If you do not have a regular GP, you can book with a local GP clinic or telehealth GP service.

It is usually helpful to choose a GP who can provide ongoing care, physical health checks, prescriptions where appropriate, and coordination with your psychiatrist.

11. Important notes

A referral does not guarantee:

• An appointment
• A diagnosis
• A prescription
• Stimulant medication
• Medication at the first appointment
• Ongoing prescribing
• A specific treatment plan

SetMind may not be suitable for urgent, complex, crisis, forensic, medico-legal, NDIS, DVA-only, or intensive treatment needs.

If you are in immediate danger or feel unable to stay safe, call 000 or attend the nearest emergency department.